How the Founding Pre-Order Works
The short version
- Luxuel is a founding pre-order: this is the first production run, made to order rather than held as mass inventory.
- Ordering now funds the batch, ships your cap in roughly 2–4 weeks, and locks in $449 Founder Pricing.
- You're protected by the Founding Pre-Order Guarantee — if we can't fulfil your order, you get every cent back — plus a 30-day return window and a 1-year warranty.
Why we pre-sell instead of holding stock
A genuine FDA 510(k)-cleared laser cap is expensive to manufacture. The established brands cover that cost by pricing at $1,200 and up. We chose the other route: partner directly with the manufacturer behind FDA-cleared laser caps, make a small numbered first run, and pass the savings to founding customers rather than marking up warehoused inventory.
That's the entire reason a founding cap is $449 instead of four figures. It also means we're honest that you're early — you're not buying from a warehouse of thousands, you're helping start something.
When does my order ship?
Founding orders ship in approximately 2–4 weeks from the order date. You'll receive a tracking number by email the moment your cap dispatches. Because this is a made-to-order production run, we don't overpromise next-day delivery we can't keep.
What is the Founding Pre-Order Guarantee?
It's simple: if we can't fulfil your order, you get every cent back. Your payment is protected. On top of that, every order includes a 30-day return policy on unused, unopened devices and a 1-year manufacturer warranty against defects in materials and workmanship. See the full return and warranty policy →
Is this a real product or a concept?
It's a real, physical, FDA 510(k)-cleared device — clearance number K253231 — with 128 × 650nm laser diodes. It is not a crowdfunding concept or a rendering. The clearance is held by the manufacturer we partner with. What FDA 510(k) cleared actually means →
Why should I trust a brand with no reviews?
Because we'd rather show you no reviews than fake ones. We have no customers yet, so we show no reviews — and our store hides the reviews section until a real one exists. Read our no-fake-reviews promise →
What happens after I order?
You'll get an order confirmation immediately, a shipping-and-tracking email in 2–4 weeks, and an honest expectations sequence explaining the ~17-week LLLT timeline so you know what realistic use looks like. What to expect week by week →
Can I change my shipping address after ordering?
Yes — contact us before your cap dispatches and we'll update it. Contact us →
The short of it
You're funding and joining the first batch of a real, cleared device at a founder price, with your money protected if we can't deliver. That's the deal, stated plainly.
Not intended to diagnose, treat, cure, or prevent any disease. The clinical studies referenced evaluated low-level laser therapy as a category and do not represent clinical testing of this specific product. Individual results vary and depend on consistent use over time. The FDA 510(k) clearance (K253231) is held by the manufacturer.
